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> CenturyLink VS Cox - SHOWDOWN!, What's The Prevailing Opinion(s) Here?
SMeyers
post Oct 12 2011, 02:41 PM
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I know we've all seen the recent ads for the $19.95 "High Speed" Internet from CenturyLink recently, so I thought I'd check it out.
However, for that price, their "High Speed" is a whopping 1.5 Mbps!

But, I dug deeper..... huh.gif

Cox seems to go up $5 or more each year; for essentially the same service with them (Phone/Internet/TV) five years ago it was around $100.
Today we pay $165 with a "Bundle Discount", and that's with the 20Mbps speed, DVR HD TV (no Movie/Sports Pkgs), and basic phone with
30 min free long distance per month...... Caller ID and all that.

Today CenturyLink promised me their fiber-optic 20Mbps Internet, phone package with unlimited long distance, Caller ID, etc, and Direct TV
all for $118 for five years. Each service is the same or better features than Cox...... Apples to Apples.

Here's the question: Does CL deliver what they promise? Are they reliable? Anyone have direct hands-on experience with these folks, and are you happy?
Same questions about Direct TV.

Conversely, anyone think that Cox will negotiate a better price when faced with losing me? Or will they just laugh....... tongue.gif

Comments and opinions and experiences appreciated......... smile.gif


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Scott Meyers
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Clint Child
post Oct 12 2011, 04:55 PM
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Directv is awesome.


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BWeikert
post Oct 12 2011, 08:49 PM
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When I first moved out here, I tried Qwest DSL, but they were unable to even deliver the promised 7mb service, and ended up dropping back to a variable 1.5~3mb depending on phase of the moon or something, so I switched to Cox.

Now, I'm using Cox for phone/internet, and DirectTV for video watching needs. I switched to DirectTV completely due to price, as Cox simply charges far too much for their TV service IMO.

Still pay $70/mo. to Cox, but the internet connection I get is great, and unless CenturyLink was to drag fiber to my house (probably not going to happen), then they can't touch the cable speed.


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beast
post Oct 13 2011, 02:21 PM
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Make sure there's actually fiber on your area, like Brian mentioned. They may be promising it the same way that Qwest "promises" high speed DSL. There's usually a * somewhere that says something like (* if available in your area). I had the same issue as Brian, DSL sounded awesome, 20+mb service, etc. Turns out i can get about 4mbs where i live. No fiber anywhere near here either, so i can't comment on that. Cable internet (comcast) has worked out very well for me, i get my TV thru DirecTV and just use a cell phone.

I've been happy with DirecTV so far, the DVR is much nicer than the Comcast one, but not quite as fancy as my old Tivo. I find the HD quality to be better than Comcast as well. SD channels seem to suffer a bit though. Oh, and no HD BBCAmerica on DirecTV, so no HD Top Gear. dry.gif

I've heard of people calling Comcast/Cox/Time Warner/etc and saying that they want to leave for another provider (like Vonage for phone or DirecTV for TV). The company will sometimes offer a lower price package deal to keep you as a customer. No promises on that of course, it's really up to them if they want to charge you less or not.


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SMeyers
post Oct 13 2011, 03:09 PM
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Yep, I've got access to fiber here, and the promised speed is 20Mbps.

After all taxes are added, the net savings would be around $40 per month. Cox Internet here has finally gotten reliable, and I'm getting
25Mbps almost all the time now. Phone service is fine, and the TV package is OK; seems we lose a DVR machine about every 6 to 8 months,
then I've go to go exchange and reprogram everything.

Think I might call Cox and ask for a "competitive Senior Discount".

Sound good? I made that up.......... tongue.gif


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Scott Meyers
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Mike Whitehouse
post Oct 13 2011, 07:43 PM
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Scott,
If it works let me know. smile.gif

Michael


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SMeyers
post Oct 14 2011, 12:43 PM
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QUOTE (Mike Whitehouse @ Oct 13 2011, 08:43 PM) *
Scott,
If it works let me know. smile.gif
Michael

Well, so much for good logic and charm...... Cox is not interested in any form of discounts even when faced with cheaper CenturyLink pricing.

Lots of reasons, foremost is that Cox is not contractual, and with CL you need to sign contracts I guess...? Cox did offer me cheaper packages rolleyes.gif ,
and also a two-year price lock if I would sign a two year contract with them.

A fear I have is switching and finding out that CL is not able to deliver what they promise........ huh.gif


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Scott Meyers
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kvenisn
post Oct 14 2011, 04:36 PM
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QUOTE (SMeyers @ Oct 14 2011, 12:43 PM) *
A fear I have is switching and finding out that CL is not able to deliver what they promise........ huh.gif


Do they promise or guarantee? If it's a guarantee, ask them what they will do if they don't perform (but get it in writing).

Failing that, talk your neighbor into switching and see how it works for them. laugh.gif


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HarryB
post Oct 15 2011, 11:17 AM
Post #9





Group: AZ Region Member
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From: Prescott, Arizona
Member No.: 36



Living in copper central now, neither CLink or the local Cable vendor exceed 1.3-1.5.
IF I lived way out east, the billboards say up to 50!??
Go figure.

MIss the good old Cox fiber days, streaming is pretty jerky up here.

Internet is always greener above the septic tank.

ph34r.gif


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Harry Berzes
Prescott, Arizona
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wannagofaster
post Oct 18 2011, 10:03 PM
Post #10





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CenturyLink is surely not as fast as cable, no matter what they say. I'd probably switch if I didn't have to buy a modem and pay more than I am already. The folks have Cox, and it is wicked! Ah well...


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